Luton Borough Council

In this case study, Luton Borough Council discusses how they approached the need to do more with less. Utilising Engage Process they were able to map, analyse, improve, publish and share processes - all within one platform. They transformed more outdated, inefficient systems into streamlined, collaborative ways of working, standardising best practices that could be applied across the organisation. 

From digitisation to saving thousands of staff hours, this case study shows how they achieved measurable impact across multiple services—without redundancies. 

Download the case to see how people-driven process improvement delivers real results.