A Holistic Approach to Change

When budgets are tight and expectations are high, it’s tempting to look for “quick fixes" and jump to solutions before analysing the deeper root cause. But effective and sustainable transformation demands a deeper, evidence-based approach.

This whitepaper covers how Esther Gunn-Stewart, founder of Gunn-Stewart Solutions, helps local authorities achieve sustainable transformation through a holistic approach that connects People, Process, Technology, and Data.

Using Engage Process, Esther enables evidence-based change: mapping the real picture of service delivery, engaging frontline teams, and prioritising improvements that balance value with effort. Her Now–Next–Future model provides momentum and sustainability — helping organisations achieve meaningful progress without overwhelming their capacity.