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Register to attend

From Strategy to Service: Turning Transformation Plans into Operational Reality 

Join us on Tuesday, 15 September from 10:00 - 11:00 BST to discover how to move from strategy and regulations to operating models and clear processes ready for implementation. 

In this session, partners Engage Process and Altair Ltd share their experience and real-world success stories to address some of the common challenges involved in turning transformation plans into operational reality. You will learn:

  • The role of process workshops for visibility, buy-in and expertise.

  • Bringing colleagues together for knowledge capture and embedding change within frontline teams.

  • Applying your operating model to map end-to-end customer journeys and design future-state processes.

  • Faster iterations and movement to implementation.

  • Aligning systems with services and managing change at scale. 

Whether you're a council navigating multiple technology systems and processes coming together during Local Government Reorganisation, or Housing Associations addressing new regulations with critical timelines and operational risk, this session will provide actionable insights to take away.

 For questions or more information, please contact events@engageprocess.com

*Note: This session is co-hosted by Engage Process and Altair. Your registration may be shared with both organisers. You may update your contact preferences at any time through the confirmation email. 

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The agenda

The following topics will be discussed:

  • Introduction from Engage Process and Altair
  • From strategy to execution; an operating model
  • Managing change at scale; Addressing Customer Journeys and aligning systems to services
  • Discussion, Q&A