7 Steps for a Successful Process Workshop

Process workshops are a key component in any process improvement or transformation project. Empowering staff to have a voice, workshops allow teams to participate in exploring the current ways of workings, or the AS-IS process, along with mapping and designing improvements that better fits the goals of the company and service to customers, also known as the TO-BE process.
This whitepaper provides seven key steps for running effective process workshops, setting the foundation for people-driven change.