More time for what matters: Bringing AI into everyday council work

Presented by SOCITM and Engage Process

In this session, Chris Wright, AI and Automation Team Leader at Perth & Kinross Council, shared how they are using Engage Process to evidence the impact of new technologies and make more informed decisions, turning responsible AI adoption into reusable organisational capability. 

"Our approach is Process First, AI Second. How we make that practical is using Engage Process Modeler. It lets us sit down with a service, understand how your work looks like now, design how it could work differently, and measure the difference."

Teams map the AS-IS processes to capture a baseline before any license is allocated, model the TO-BE process to forecast savings and introduce AI into a mapped process, and then validate the impact through analytics and process comparison. 

✓ Process gives you the baseline.

✓ Governance gives you permission to scale. 

✓ Ownership turns capacity into value. 

✓ Evidence tells you whether it worked. 

Watch the session in full below. 

For questions or more information, please contact events@engageprocess.com. 

View the presentation slides here.